FAQ

Which Century car battery Is suitable for my Vehicle?

Click here find the best car battery for your needs. Simply select your car make and model, and we will recommend the best car battery for you.

How much is the price of the battery for my vehicle?

Car battery is not a controlled item in Malaysia, hence, the price differs according to location.

You may call or visit our dealer which nearest to you to check the price and availability of the battery you require. Click here for Century nationwide dealer’s contact and address.

If you are looking for battery delivery and installation service, please call Century Battery Assist 24 hours hotline 03 8689 8011 (click here for more information) or WhatsApp +60172935515. Century Battery Assist services are available nationwide*. Or, you may purchase battery online*. *Terms and conditions apply.

Where can I buy Century Battery for my vehicle?

Option 1: Click here Dealer Finder to find the Century battery nationwide dealer that nearest to you.

Option 2: You can also contact Century Battery Assist @ 03 8689 8011

for 24 hours Free* delivery and installation service nationwide* or WhatsApp to +60172935515 (http://www.wasap.my/+60172935515/ ). Century Battery Assist rider will deliver the freshest battery to your doorstep within 45 minutes. Click here 1-800-BATTERY | 03 8689 8011 for more information.

Option 3: Purchase battery with delivery and installation service from our official stores at Lazada or Shopee.

shopee logo

Or,

 You can call

for 24 hours Free* delivery and installation. Your battery will arrive within 45mins*.

Click here 1-800-BATTERY | 1-800-228837 for more information

How fast can Battery Assist delivery my new battery?

Your battery will arrive within 45mins*.  We provide 24 hours free* delivery and installation nationwide, terms and conditions applies.

*Subject to availability of rider, prevailing weather and road conditions. Click here for more details.

I want to be Century Battery Dealer. Who can I contact?

Call us at our Head Office 1 300 22 3688 or,

Send us a message and we will get back to you shortly.

What is the warranty period and warranty terms and conditions for a Century car battery?

CONDITIONS OF WARRANTY

This CENTURY BATTERY is fully guaranteed against material and workmanship defects. If the battery fails within the specified warranty period due to quality defects as inspected by authorized Century Motolite Battery Sdn Bhd Distributors and Representatives and warranty limitations stated below do not apply, the battery will be replaced free of charge.

WARRANTY PERIOD: (FROM DATE OF PURCHASE OR KM)

Petrol vehicles
for private use
12 months / 25,000KM, whichever comes first.
Diesel vehicles
for private use
6 months / 20,000KM, whichever comes first.
Taxi/ Bus Truck/
Commercial Vehicles
6 months / 20,000KM, whichever comes first.

Note: The warranty period of the replacement battery will be computed as the warranty period of the original battery purchased, less the consumed service life of the original battery.

Applicable to Century Excel, SDFC, Marathoner Max, Marathoner, Optima Prime, Optima, Hybrid, Motolite Gold, Motolite Heavy Duty, Start, Road Master, Izu, Ajax, Blitz.

WARRANTY LIMITATIONS/ EXCLUSIONS:

  1. Battery fails because of overcharging or undercharging due to faulty charging or electrical system of the vehicle.
  2. Damage due to negligence, abuse, mishandling, accident and explosion.
  3. Damage due to fire, floods and other acts of nature.
  4. Any incidental or consequential damages arising from failure of battery.
  5. Tampering of labels, codes and other official markings will void the warranty of the battery.
  6. Transfer of ownership, or transfer of use to another vehicle.
  7. There is evidence that chemical additives were used or contamination is present in the electrolyte.
  8. The battery has been altered, modified or misused other than its original design and purpose.
  9. Prolonged vehicle storage resulting in battery failure.
  10. Battery of lower capacity and/or smaller size is used, that recommended by the manufacturer, will void the warranty.

IMPORTANT: In making a warranty claim, you must bring your battery and the vehicle together with the fully completed warranty card and the dated sales Invoice/ receipts to the dealer where battery was purchased. Warranty claim will not be entertained without valid documents as mentioned.

*Warranty is irreplaceable and non-transferable.

*Warranty is valid only in Malaysia.

Product Information and Care Instructions:

  1. For Maintenance Free (MF) battery never detach the lid sticker/ label nor temper with the electrolyte during the warranty period.
  2. Ensure correct polarity when installing your battery, incorrect installation will damage your alternator and other auto-electrical system components. See package for details of proper installation.
  3. Install battery cable terminals securely. Loose connections will lead to battery failure due to undercharging.
  4. Maintain appropriate battery clamping tightness.
  5. Refer to vehicle manufacturer recommendation for the correct battery size for your vehicle. Underrated battery will lead to shorter life.

Help Protect The Environment, Recycle Your Used Battery.

How do I get a replacement for a defective Century battery?

In making a warranty claim, you can bring your battery and the vehicle together with the fully completed warranty card and the dated sales invoice / receipt to the dealer where the battery was purchased for warranty inspections. Please see warranty card for the full Terms and Conditions.

If you have issues processing your warranty claim with the dealer, you can contact us at 1 800 22 3688, or if you are in Klang Valley you can call or visit our warranty Centre at the details below:

Century Warranty Centre

Address:
26/1, Lebuhraya Persekutuan, 47300, Petaling Jaya, Selangor Darul Ehsan

Tel: 03-78729072 (24hours)
Fax: 03-78759072

Office Operating Hours:
9am to 6pm.
Monday to Friday.

If you have any other questions, please drop us a message via the enquiry form.

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Battery Assist

Nationwide Free delivery and installation please call 0386898011 or WhatsApp +60172935515. 

Head Office Address

Address: 13, Jalan Jurutera U1/23,
Hicom Glenmarie Industrial Park,
40150 Shah Alam,
Selangor Darul Ehsan, Malaysia

General Hotline: 1800-223688

Tel: 03-55696692
Fax: 03-55696691

Operating Hour:
Monday – Friday (8:30am – 5:00pm), closed on Public / Selangor State Holiday.

Location Map

Century Warranty Centre

Address: 26/1, Lebuhraya Persekutuan, 47300, Petaling Jaya, Selangor Darul Ehsan

Tel: 03-78729072
Fax: 03-78759072

Operating hours:
Monday – Friday (9:00am – 6:00pm), closed on Saturday and Sunday

Location Map